Glen Cornell

Glen Cornell

Product leader · Customer.io · Builder of outcome-driven tools

I'm a product leader with over 8 years of experience building tools that drive measurable outcomes. My passion lies in translating complex data into intuitive products that help businesses make better decisions.

Career Journey

Senior Product Lead

2022 - Present

Customer.io

Leading product strategy and development for Customer.io's audience segmentation and analytics tools. Driving product-led growth initiatives and implementing AI-powered features.

  • Increased user engagement by 42% through dashboard redesign
  • Led the development of an AI-powered audience segmentation tool
  • Implemented data quality framework that improved model accuracy by 34%

Product Manager

2019 - 2022

TechCorp

Managed the product lifecycle for data analytics platform serving enterprise clients. Focused on improving data visualization and reporting capabilities.

  • Grew monthly active users by 68% in 18 months
  • Reduced customer churn by 23% through improved onboarding
  • Launched 3 major features that became top reasons for purchase

Product Analyst

2017 - 2019

DataViz Inc

Analyzed user behavior and market trends to inform product decisions. Collaborated with engineering and design teams to implement data-driven improvements.

  • Created product metrics framework adopted company-wide
  • Conducted user research that led to 40% improvement in key workflows
  • Developed A/B testing program that increased conversion by 15%

Skills & Expertise

Product Strategy

  • Roadmap Development
  • Market Analysis
  • Product Discovery
  • Go-to-Market Planning

Data & Analytics

  • Data Quality Frameworks
  • Analytics Implementation
  • Metrics Definition
  • A/B Testing

Leadership

  • Cross-functional Team Leadership
  • Stakeholder Management
  • Product Team Building
  • Mentorship

Technical

  • SQL
  • Python
  • Product Analytics Tools
  • Data Visualization

What People Say

"Glen has an exceptional ability to translate complex data into actionable product strategies. His leadership transformed our analytics platform."

Sarah Johnson

VP of Product, TechCorp

"Working with Glen was transformative for our team. His focus on outcomes rather than outputs helped us build features that truly mattered to our users."

Michael Chen

Engineering Director, Customer.io

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